English Soccer Team Sets Terrible Precedent for Customer Satisfaction

Photo: AP Photo/Matt Dunham Wigan's Paul Scharner (#7) signals that Tottenham's' safety, touchdown and extra point are good...

...95) during an NFL football game at Wembley Stadium, London, Sunday Oct. 25, 2009. (AP Photo/Matt Dunham

...s all-around final at the O2 Arena in London, Thursday, Oct. 15, 2009. (AP Photo/Matt Dunham

...choose the winning city in a vote on October 2, 2009 in Copenhagen.AFP PHOTO/POOL/MATT DUNHAM (Photo credit should read MATT DUNHAM/AFP/Getty Images

...season with the first public performance taking place at the venue on Dec. 8. (AP Photo/Matt Dunham

...200m semifinal during the World Athletics Championships in Berlin on Wednesday, Aug. 19, 2009. (AP Photo/Matt Dunham

Lunchtime links: Irving on way to recovery

...the field and as a leader in his fifth and final season. Florida State's Matt Dunham is looking forward to his second chance after academics kept him sidelined last season. All but...

...chief Bernie Ecclestone and the track's owners agreed to a 17-year deal. (AP Photo/Matt Dunham

...chief Bernie Ecclestone and the track's owners agreed to a 17-year deal. (AP Photo/Matt Dunham

...chief Bernie Ecclestone and the track's owners agreed to a 17-year deal. (AP Photo/Matt Dunham, Pool

...chief Bernie Ecclestone and the track's owners agreed to a 17-year deal. (AP Photo/Matt Dunham

...of the World Cup, which starts June 11, 2010 and ends July 11, 2010. (AP Photo/Matt Dunham

...of the World Cup, which starts June 11, 2010 and ends July 11, 2010. (AP Photo/Matt Dunham

...of the World Cup, which starts June 11, 2010 and ends July 11, 2010. (AP Photo/Matt Dunham

...of the World Cup, which starts June 11, 2010 and ends July 11, 2010. (AP Photo/Matt Dunham